Tria Health

Are you getting the best value from your medications? Find out by enrolling in the Tria Health program, a new benefit offered to you at no cost through HIRSP.  Tria Health is designed to help you manage your medications by giving you confidential access to speak one-on-one with a Tria Health clinical pharmacist who will work with you and your primary care providers to ensure you are experiencing the best results from your medications. For more information on the Tria Health program, please visit www.triahealth.com or call 1.877.750.9355.

FAQs

Q:  What is Tria Health?
Answer:  Tria Health consists of two distinct programs:  Tria Health offers all members access to the Tria Health Help Desk.  Members can call the Help Desk with any medication-related questions.  Tria Health also offers a Chronic Drug Therapy Management (CDTM) program that can help you manage your medications if you have one or more chronic condition (diabetes, high blood pressure, high cholesterol, depression, asthma, osteoporosis and heart failure) and take 4 or more medications.  Tria Health clinical pharmacists also go a step further and interact with your physicians to ensure that you receive complete, seamless care.

Q: How can Tria Health help me with my health care needs?
Answer: Tria Health acts as an advocate for you by providing personalized support from a pharmacist to ensure you receive the best results possible from your medications.

Q: What is the Tria Health Help Desk’s availability?
Answer: The Tria Health Help Desk (1.877.750.WELL) is available Monday through Friday from 8am to 9pm and on Saturdays from 9am to 6pm. The Help Desk serves as a resource for you whenever you have questions about your medications. You can call the Help Desk at your convenience to speak with a Tria Health clinical pharmacist.

Q: How do I enroll in the Tria Health program?
Answer: If you are eligible for Tria Health services, you will receive enrollment packets in the mail. By completing the enrollment form and returning it to Tria Health you have enrolled in the program! Once Tria Health receives your enrollment form, you will be contacted to set up your first scheduled appointment with a clinical pharmacist.

Q: How often do I speak with a Tria Health pharmacist?
Answer: This will vary depending on your personal care plan. Pharmacists will typically touch base with you 2-3 times throughout the year. You do however, have unlimited access to the Help Desk where you can speak with a clinical pharmacist regarding medications at your convenience.

Q: Is this like insurance?
Answer: This is an enhancement to your insurance benefit that is designed to help keep you healthy!

Q: How can I check my eligibility for Tria Health?
Answer: Any plan members can check eligibility by calling 1.877.750.WELL.